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ABOUT THIS ROLE
As a Support Engineer, you will...- Think proactively and work to prevent support issues before they are realized
- Participate in design reviews to identify and mitigate support risks- Have a deep understanding of production architecture and familiarity with operating system best practices
- Identify and drive small production architecture changes
- Regularly work with management to assign tasks and small projects to other Support Engineers
- Design and develop complex high performing scripts and applications- Demonstrate excellent judgment when making decisionsABOUT AUDIBLE
- 3+ years industry experience in programming and/or technical support roles
- Proficiency with Python and SQL
- Experience working with data systems
- Experience with database concepts and data processing
- Experience troubleshooting and debugging technical systems
- Experience in Unix or Linux OS
- Experience scripting in modern programming languages
- Experience with ETL processes
- Exposure to big data technologies (Hadoop, Spark, etc.)
- Knowledge of data querying
- Understanding of data warehousing concepts
- Knowledge of data visualization tools (e.g. AWS QuickSight, Tableau, etc.)
- Good understanding and experience of using GIT
- Supporting implementations enterprise-wide
- Applications with different geographies
- Knowledge of AWS Services
- An understanding of computer networking fundamentals
- Ability to run and debug code through an IDE
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