Capital One Lead Content Designer 

United States, Virginia, Arlington 

305067095

Lead Content Designer

We’re seeking a

Role Expectations

As a Lead Content Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.

We’re ushering in a new era for Servicing content, and we need a systems thinker with excellent writing and UX skills to help us lead. As we expand our footprint, you’ll think strategically to create content consistency across users and channels. You’ll design content models and patterns, and you’ll help drive governance and standardization. You’ll bring this to life by building content experiences for our customers and agents. To help the content practice mature, you’ll mentor junior designers and share best practices with the community.

You’ll lead projects, directing work and partnering with cross-functional leaders to deliver end-to-end results. You’ll use data and research to draw insights and make recommendations for products and experiences. You’ll articulate your point of view across levels and job functions to influence partners, stakeholders and team members.

Basic Qualifications

• At least 7+ years of experience in content design, content strategy, UX writing, or UX design

• At least 7+ years of experience working with and contributing to an established design system

Preferred Qualifications

• At least 6 years of experience collaborating with product, tech and business partners

• Experience leading design projects or teams

• Proficiency in design and prototyping tools such as Figma

• Experience with content modeling and techniques like OOUX

• Experience working in heavily regulated, data heavy problem spaces

Chicago, IL: $144,000 - $164,400 for Manager, Design McLean, VA: $158,400 - $180,800 for Manager, Design New York, NY: $172,800 - $197,200 for Manager, Design Richmond, VA: $144,000 - $164,400 for Manager, Design San Francisco, CA: $172,800 - $197,200 for Manager, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.