Microsoft Critical Environment Program Manager 

United States, Washington, Quincy 

304869757

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I

Required Qualifications:

• High School Qualification or equivalent AND 2+ years Critical Environment infrastructures and program management experience
  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

  o OR High School Qualification or equivalent AND 10+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working

  in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

  o OR equivalent experience.

• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
• Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft Network Certifications, CCNA (Cisco Certified Network Associate) Certifications, ITIL (Information Technology Infrastructure Library), Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP (Project Management Professional), CDCP (Certified Data Center Professional).
• Experience working with the operation of building cooling, electrical, mechanical, and life safety systems
• Experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).
• Experience working on large scale CE (Critical Environment) projects.

Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $80,000 - $159,600 per year.

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $100,800 - $195,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Data Center Operations / Service Delivery:

• Establish strong working relationships with customers.
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
  • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment.
  • This involves utilizing CMMS and monitoring the performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss of the plant and equipment and the production of work order and allocating the work daily to the Technicians, monitoring progress, and inspecting completed work to ensure the required standards are achieved.
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency.
• Ensure compliance with infrastructure operations standardization
• Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters.
• Management of small-to-medium projects from conception to completion
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at regional datacenter locations
• Coordinate, plan, schedule, and supervise CE (Critical Environment) audits and compliance verifications
• Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects

Data Center Work Environment:

• Share best practices, assists others in learning role, process, procedures; and mentors others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Realize the impact of change on others
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
• Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.
• Embody our and