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Google Product Support Engineer Google Advertising Solutions 
Poland, Lower Silesian Voivodeship, Wrocław 
30455736

10.04.2025
Minimum qualifications:
  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 3 years of experience in technical troubleshooting, and managing internal/external partners or customers.
  • Experience in system design or one general purpose programming language (e.g., Java, C/C++, Python).
  • Experience working with web technologies (e.g.: HTML, CSS, JavaScript, HTTP, Networks).
  • Experience with data analysis and visualization using SQL query language.

Preferred qualifications:
  • Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
  • Experience working in technical product/cloud support/quality engineering/site reliability engineering.
  • Experience in a customer-facing role translating technical concepts and solutions to non-technical and executive audiences.
  • Experience using Ads or other online advertising solutions and the media/technology landscape.
  • Experience in technical troubleshooting or customer support in a tech organization, including a customer first and empathetic mindset, and ability to own experience and solutions.
  • Excellent critical thinking and problem-solving skills, with the ability to develop strategic perspectives on customer-focused solutions within various environments.