Amazon Manager Salesforce Development 

United States, Washington, Seattle 

30432396

Key job responsibilities
• Lead the modernization of our sales technology stack, including the evaluation, implementation, and optimization of both proprietary and third-party tools like Salesforce, Gong.io, and RingLead
• Drive the integration of GenAI capabilities across our tool ecosystem to enhance productivity and automate routine tasks
• Oversee the development of self-service solutions that can automate 80% of standard requests and reduce manual dependencies
• Direct the implementation of conversational intelligence platforms and automated workflow systems to increase rep and AM productivity
• Manage data infrastructure improvements and CRM modernization initiatives to support ambitious growth targets
• Lead cross-functional projects to streamline operations between GTM teams, focusing on automated lead management, pipeline optimization, and reporting capabilities
• Develop and execute strategies to reduce manual interventions while maintaining data governance and system integrity
• Oversee the integration of various tools and platforms, ensuring seamless data flow and optimal user experienceA day in the life
Operations & System Management
- Monitor system health and performance across the sales tech stack
- Review and prioritize incoming support tickets and system enhancement requests
- Oversee daily data synchronization between platforms (Salesforce, Pardot, etc.)
- Check automated pipeline and lead management processes for any issues
- Monitor system adoption metrics and usage patterns

- Bachelor's Degree in Computer Science or related field
- 5+ years of experience managing sales technology stacks and automation initiatives
- 3+ years of experience leading technical teams and vendor relationships
- Proven track record of implementing and managing both proprietary and third-party sales tools
- Strong understanding of CRM platforms, particularly Salesforce administration and customization
- Experience with sales automation tools and workflow optimization
- Demonstrated success in leading digital transformation initiatives
- Strong project management and stakeholder management skills

- MBA or MS in Computer Science/related field
- Salesforce certification with AI/ML implementation experience in sales ops
- Sales/Revenue operations background with proven track record of productivity improvements
- Expert in marketing automation and sales intelligence platforms
- Strong data analytics and visualization capabilities
- Deep knowledge of go-to-market strategies and methodologies