Capital One Senior Director Product Management - Operational 

United States, Virginia, Arlington 

304092009

In this role, you will be expected to demonstrate proficiency in five key areas:

• Human Centered

  • You’ll deeply immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions

  • You’ll be challenged to discover customer needs and inspire innovative solutions or products in light of industry trends, emerging technologies and business and customers insights

• Business Focused

  • You’ll be the leader to develop a compelling portfolio or product vision for our organization to deliver capabilities that empower differentiated customer experiences and deliver breakthrough business value

  • You’ll lead a team that translates vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while managing cyber, operational and/or regulatory risks

• Technology Driven

  • You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems

  • You’ll be responsible to make technology investments decision by assessing opportunities for reusing Enterprise solutions or for and building new ones with extensibility & enterprise scalability in mind

• Integrated Problem Solving

  • Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible

  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• Transformational Leadership

  • You’ll influence a broad set of senior executives across the enterprise and your organization who are stakeholders or delivery partner to successfully deliver on your portfolio/product vision

  • You’ll establish a long-term product portfolio strategy, informed by customer and business needs, to gain alignment, secure resources and overcome impediments

  • You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy

• You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy

As part of THIS ROLE, you will:

• The CORE operational intelligence and observability team serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well-governed, and secure.

• This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets.

• The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets.

• This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience.

We want you if you are:

• Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.

• Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 8 years of experience in digital product management

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 8+ years of experience in Agile product management

• 8+ years of experience translating business strategy and analysis into consumer facing digital products

New York City (Hybrid On-Site): $272,600 - $311,200 for Sr. Dir, Product Management San Francisco and San Jose, California (Hybrid On-Site): $288,800 - $329,600 for Sr. Dir, Product Management Sales Territory: $231,100 - $263,700 for Sr. Dir, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.