Wells Fargo Teller Des Moines Central District 

United States, Iowa, West Des Moines 

303257765

In this role you will:

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

• Complete operational activities while minimizing risks under established policies

• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

• Receive direction from managers and exercises judgment within defined policies and procedures

• Escalate questions and issues to more experienced roles

• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

• Identify information and services to meet customers financial needs

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems

• Ability to educate and connect customers to technology and share the value of mobile banking options

• Ability to interact with integrity and professionalism with customers and team members

• Experience working with others on a team to meet customer needs

• Cash handling experience

• Ability to follow policies, procedures, and regulations

• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

• Well-organized, independent and able to prioritize in a fast-paced environment

• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

• Ability to work a schedule that may include most Saturdays

• This position is not eligible for Visa sponsorship

Posting Location(s):

• 910 E 1st St, Ankeny, IA 50021

• 9801 University Ave, Clive, IA 50325

• 13631 University Ave, Clive, IA 50325

• 801 Walnut St, Des Moines, IA 50309

• 2840 Ingersoll Ave, Des Moines, IA 50312

• 2505 E Euclid Ave, Des Moines, IA 50317

• 600 Army Post Road SW, Des Moines, IA 50315

• 509 N Jefferson Way, Indianola, IA 50125

• 5880 Merle Hay Rd, Johnston, IA 50131

• 1055 NE 56th St, Pleasant Hill, IA 50327

• 8301 Douglas Ave, Urbandale, IA 50322

• 110 E Hickman Rd, Waukee, IA 50263

• 655 S 50th St, West Des Moines, IA 50265

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.