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Walmart Staff Technology Operations - eCommerce Fulfillment Strategy 
United States, Arkansas, Bentonville 
301283489

10.03.2025
What you'll do...

In this role, you will be a key leader on the business team, ideating, innovating, and delivering on post transaction capabilities that drive customer acquisition, retention, revenue growth and profit for Walmart eCommerce. You will be part of a team that is responsible for delivering the annual financial and customer satisfaction goals for the eCommerce business. You will collaborate and develop deep partnerships with multiple stakeholders across the business such as Marketing, Merchandising, Product, Engineering, Store and FC Operations, Finance, and others to identify opportunities, solve problems and developing new propositions that drive value for our customers.

About You

  • Naturally apply structure and frameworks to accelerate end to end results
  • You're a Problem Solver: Develop short-term, sustainable solutions to issues in real time
  • You have a Data-Driven Mindset: comfortable with handling large datasets & identify trends and insights
  • You're a Storyteller: Know how to build and present audience specific enterprise level story arcs ranging from peers to executives to board members
  • You're Accountable: Led strategic initiatives to continue our focus on stability, growth, and profitability metrics
  • You're a Negotiator: influence without authority across external & cross-functional stakeholders at all levels
  • You're Entrepreneurial: a drive & desire to shape business strategy &

What You’ll do

  • Defining long-term vision and technology strategy around the capabilities needed to deliver best in class fulfillment experiences. Providing thought leadership on internal and external best practices and standards to drive decision making. Conducting benchmark studies and competitive assessments. Working cross-functionally with partner teams across multiple locations so communication, collaboration, and organization are key to your success
  • Leading key cross-functional projects that span across multiple teams within the organization. Collaborating daily with cross-functional team members including SCM, Design, Product, Store Operations and more. Working with product to build prototypes to communicate design ideas to users and internal stakeholders. Conducting research, user testing and validation that will ensure that the experiences/propositions we build are designed to prioritize our customers and associates. Defining metrics and KPIs that will help us measure and track business goals
  • Communicating roadmaps and priorities and collaborating across business areas for roadmap prioritization including, engaging with key partners to determine the best product and business strategies, and gaining buy-in from executive-level leadership
  • Ensuring business & cross-functional partner needs are met by evaluating ongoing effectiveness of current plans, programs, and initiatives; consulting with 4iTB partners, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving overall omni-channel communication experience
  • Seeking patents to protect innovative ideas and products
  • Promoting and supporting company policies, procedures, mission, values, and standards of ethics and integrity by way of training and providing direction to others in their use and application and ensuring compliance and utilizing and supporting the Open-Door Policy

Required Experience

  • 5 years of experience in business or product operations & strategy, process improvement, or related fields
  • Strong oral and written communication skills – including the ability to develop and deliver complex messages in a simple, actionable way
  • Strong analytical skills – creative problem-solver that can leverage sources of information from disparate sources and deliver comprehensive, balanced, and actionable analysis
  • Proven ability to bridge data with business insights to drive relevant, actionable output
  • Team player who is a self-starter and able to thrive in a dynamic, results-oriented environment
  • Customer-centric & curious: passionate improving the Walmart customer experience
  • Previous eCommerce or Retail experience; operations or customer experience roles a plus
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see

The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

702 Sw 8Th St, Bentonville, AR 72716, United States of America