Review and interpret software contracts terms and conditions, and be able to confirm validity and accuracy according internal policies in place and securing SOX compliance.
On time process of customer sales orders into SAP systems.
Ensure license entitlement is correctly entered into SAP systems to allow customers to receive correct software, access and license keys.
Generate invoices and/or credit notes on order completion.
Archiving and maintaining all contractual documentation
Support AR and Sales teams on invoice discrepancies, customer records, billing research and general queries.
Provide post-sales support
Answering internal and external queries within Service Level Agreement
Ensure month/quarter end close activities are executed on a timely and accurate manner
Drive efficiency and process improvements. Support on projects, reporting, monitoring and adhoc tasks.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Business Education (preferred)
At least 1 to 2 years of work experience
Fluent in English, with excellent communication skills.
Extremely detail-oriented, organized and with strong follow-up skills
Must be able to adapt quickly, able to prioritize and solve problems with less supervision