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Honeywell Field Service Technician 
United States 
298366302

Today
JOB DESCRIPTION
Key Responsibilities
  • Level one IT support and maintenance
  • Receive, log and track customer issues
  • Diagnose and analyze issues
  • Troubleshoot hardware/software faults
  • Escalate issues to tier two as needed
  • Configure systems and applications
  • Install and upgrade software
  • Set up systems and passwords
  • Test fixes post-resolution follow-up
  • Update self-help documents
YOU MUST HAVE
  • High school diploma/ Associate’s degree in a computer-related discipline
WE VALUE
  • Experience with SharePoint and Microsoft Suite
  • Client service experience, Bachelor's degree is a plus
  • Understand networking concepts; servers; LANs/WAN
  • Experience using help desk call logging system
  • Excellent customer focus
  • Proactively and clearly communicates important and comprehensive information
  • Ability to use desktop computer hardware and softwareto assess, diagnose, and correct problems
  • Programming knowledge is a plus
  • Finds balance between making decisions independently and seeking approval
  • Clearly defines complex issues
Additional Information
  • JOB ID: HRD250840
  • Category: Information Technology
  • Location: 1965 Alembic City Avenue, Alembic Road,Vadodara – 390003,Vadodara,390003,India