Job responsibilities
- Leads and manages the enterprise infrastructure of Branch banking network printers, faxes and scanners ensuring applications meet performance, security and reliability standards
- Develop and maintain a product roadmap ensuring alignment with strategic objectives
- Lead product planning and review sessions ensuring clear communication of product vision and progress
- Oversee the lifecycle of windows applications, patches and enhancementsin collaboration with development and operation teams
- Provide technical support and guidance to users and internal teams
- Design, implement and maintain windows based systems and infrastructure
- Perform system administration tasks including configuration, monitoring and trouble-shooting
- Develop automation scripts using Powershell to streamline processes and improve efficiency
- Stay updated with the latest windows technologies and industry trends to recommend improvements
- Serves in a leadership role for multiple technical teams and collaborates with others within the function
- Contributes to decisions that influence staffing, budget and relevant profit and loss
Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Experience in managing complex enterprise printing infrastructures
- Experience deploying software and patches in highly regulated environments
- Proefficient in (Powershell, Java, APi's, SDLC, pipelines, GIT and Agile methdology)
- Experience with Active Directory, Group Policy, DNS, DHCP and other Windows Networking Services
- Knowledgable of virtualization technologies, cloud platforms, hybrid environments and security best practices
- Experience managing vendor relationships and budget
- Strong strategic thinking and problem-solving skills with the ability to make data driven decisions
- Excellent communication and relationship building skills in collaborating effectively with stakeholders at all levels
- Ability to guide and coach teams on approach to achieve goals aligned to strategic initiatives
- Strategy and planning experience
Preferred qualifications, capabilities, and skills
- Technology Experience with various printer systems in a large Banking or financial instituion
- Network protocol and security certifications