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JPMorgan Senior Manager Infrastructure Engineering 
United States, Ohio 
295212691

29.04.2025

Job responsibilities

  • Leads and manages the enterprise infrastructure of Branch banking network printers, faxes and scanners ensuring applications meet performance, security and reliability standards
  • Develop and maintain a product roadmap ensuring alignment with strategic objectives
  • Lead product planning and review sessions ensuring clear communication of product vision and progress
  • Oversee the lifecycle of windows applications, patches and enhancementsin collaboration with development and operation teams
  • Provide technical support and guidance to users and internal teams
  • Design, implement and maintain windows based systems and infrastructure
  • Perform system administration tasks including configuration, monitoring and trouble-shooting
  • Develop automation scripts using Powershell to streamline processes and improve efficiency
  • Stay updated with the latest windows technologies and industry trends to recommend improvements
  • Serves in a leadership role for multiple technical teams and collaborates with others within the function
  • Contributes to decisions that influence staffing, budget and relevant profit and loss

Required qualifications, capabilities, and skills

  • Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
  • Experience in managing complex enterprise printing infrastructures
  • Experience deploying software and patches in highly regulated environments
  • Proefficient in (Powershell, Java, APi's, SDLC, pipelines, GIT and Agile methdology)
  • Experience with Active Directory, Group Policy, DNS, DHCP and other Windows Networking Services
  • Knowledgable of virtualization technologies, cloud platforms, hybrid environments and security best practices
  • Experience managing vendor relationships and budget
  • Strong strategic thinking and problem-solving skills with the ability to make data driven decisions
  • Excellent communication and relationship building skills in collaborating effectively with stakeholders at all levels
  • Ability to guide and coach teams on approach to achieve goals aligned to strategic initiatives
  • Strategy and planning experience
Preferred qualifications, capabilities, and skills
  • Technology Experience with various printer systems in a large Banking or financial instituion
  • Network protocol and security certifications