Citi Group Client Change Delivery Global Lead Fund Operations Hybrid 

United Kingdom, Scotland, City of Edinburgh 

29506806

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Client Change Delivery Global Lead role is partof Fund Operations Change Delivery - consolidated function across Middle Office, Fund Accounting and Transfer Agency. Lead is accountable for end results of Fund Operations components of client change delivery program, and management of globally consistent process and practices.

What you will do:

• Day-to-day leadership, management & support of Funds Operations Client Change Delivery area (multiple teams), ensuring e.g. managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee’s lifecycle are performed in appropriate standard.
• Coordination, execution and reporting of global Client Change Delivery programs of work
• Continual review of Client Change processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements, as first remit - implementation of global standard for Client Change process and practices.
• Capacity management and dynamic prioritization of resources
• Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets;
• Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
  

What we'll need from you

• 10+ years of experience in program management on portfolio level, and/or significant client change programs, preferably within Fund Operations/Securities Services space
• 10+ years of people management experience as manager of managers (or significant size project teams)
• Track record of delivering efficiency within Change/Project organizations and org structures creation/design
• Stakeholders management skills, ability to build long-term relationships, including exposure to clients
• Continuous improvement and transformation-related skillset with proven track record of the same
• Excellent communication skills (oral & written), executive presence

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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