SAP Junior User Assistance Developer/ Content Designer f/m/d - LIMITED ! 

Germany, Baden-Württemberg 

29208189

What you`ll do:

As a (Junior) User Assistance Developer/ Content Designer (f/m/d) in the SAP Build Product Suite team, You will …

• Craft User-Centric Content: Create, design and test user assistance content like UI copy, documentation, tutorials, in-app help content, that guides users, reduces friction and empowers them.
• Collaborate Cross-Functionally : Work closely with UX designers, product managers, and developers to integrate content seamlessly into the user experience, exchanging feedback on content structure, interaction design and assistance needs.
• Conduct User Research: Engage with users to gather feedback, perform usability testing, and analyze data to continuously refine and improve content based on real user needs.
• Maintain Content Quality : Regularly audit and update content to ensure it remains accurate, relevant, and aligned with evolving product features and business goals.
• Champion Content Best Practices: Advocate for and implement content standards and best practices across the product team, helping to build a strong content design culture within the organization.

What you bring:

• At least 2 years of proven experience in content design, UX writing, and user assistance, with a strong ability to simplify complex information.
• Excellent writing and editing skills with a focus on clarity, consistency, and user-centric content.
• Ability to collaborate effectively with cross-functional teams, including designers, product managers, and developers.
• Experience conducting user research or usability testing to inform content decisions and improve user experience.
• Proficiency with content management systems (CMS) and familiarity with the DITA standard.
• Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment.
• A keen eye for detail and a passion for creating content that truly helps and engages users.

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