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JPMorgan Control Manager - Banking Wealth Management United States, Ohio, Columbus 291477276
18.09.2025
Job responsibilities
- Develop a deep understanding of the Connected Commerce Payments business, to support your work as a trusted advisor, able to help the business identify, assess and manage operational risk
- Support a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Review and analyze relevant data (e.g., KRI/KPI) to support business-related programs and strategies
- Provide leadership support for the end-to-end management of operational risk, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
Required qualifications, capabilities, and skills
- Bachelor’s degree or equivalent experience required
- 5+ years of financial service experience in control management, audit, quality assurance, risk management, or compliance
- Proficient knowledge of control and risk management concepts with the ability to identify and assess operational risks, and to support the design of effective controls in conjunction with business partners
- Excellent written and verbal communication skills
- An accomplished problem-solver, able to evaluate complex situations across multiple perspectives to identify robust and sustainable solutions
- Proven stakeholder management experience
Preferred qualifications, capabilities, and skills
- Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.
- 7+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred
- Exceptional influence skills for engaging stakeholders and driving organizational change.
- Exceptional communication skills with the ability to adapt communication style to the needs of different stakeholders
- Adept in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop meaningful executive presentations
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