Nokia Network Engineer 

India 

290341672

Network Engineer will be responsible for IT service management handling Incident management, Problem management, Change management for network security with complete knowledge of technical design, functionality, configuration, performance and quality of network security. This is a position in global network operations center (GNOC) for enabling reliable service operation for IT network services.

Job Responsibilities & Competencies

• Analyzing production network security issues and resolve
• Follow troubleshooting mechanisms and suggest corrective action
• Work in follow the sun support model, ability to work on-call basis during off hours
• Administering service requests and execute cloud network security changes
• Own incident ticket resolution end-to-end and find a way to resolve or provide technical workarounds
• Coordinates with other engineers to analyze the issue, capture new logs if required
• Coordinate with cross technology technical team to resolve the incident
• Track issues that are intermediate in nature until its closure working with multiple stakeholder
• Identify the issues root cause and create root cause analyses.
• Identify design related gaps that caused the incident and propose for preventive action
• Work through problem management process to support technical implementation
• Comply to change management process for change implementation
• Engage public cloud provider technical support to troubleshoot the issue and escalate to get it resolved
• Document network security design for various projects and deployment scenarios
• Support deployment of network security design whenever required
• Additional duties as required and possible remote implementation assistance on special projects
• Escalate to very complex network issue to senior engineer for support
• Handling ticket management and reports generation
• Work across multiple teams to remediate all possible vulnerabilities identified

Qualifications

• Bachelors’ degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent
• 4 to 7 years’ experience as firewall administrator, deep knowledge of network security and experience in handling public cloud network security.
• Hands on experience in handling FortiGate Firewall or equivalent in large enterprise environment
• Hands on experience in working with proxy, IPS, application controls and antivirus.
• Hands on experience in working with virtual firewall on public cloud in high availability
• Hands on experience in working with load balancer at global scale
• Strong knowledge in DNS solution, experience in handling cloud DNS and PaaS services
• Experience in Azure, AWS cloud network would be added advantage
• Experience in handling vulnerabilities management using Qualys tool
• Ability to handle container security solutions, micro segmentation policies across all critical applications
• Experience and understanding of Infrastructure as Code, automation, and orchestration
• Good understanding on network technologies VRRP, DNS, ARP, Trunks, & Port Channeling, VRF, IPsec, TLS
• Proficient in Standard Routing Protocols such as OSPF, BGP and Route Policy, QoS, VRRP, MPLS.
• Experience in IPv6 routing architecture and deployment expertise
• Strong knowledge on enterprise wired, wireless, WAN and SD-WAN
• Optional knowledge in the areas operating systems such as Red Hat, Ubuntu would be a plus
• Experience in handling firewall request management, validate rules for security compliance and implement changes access firewalls in compliance with security standards and best practices.
• Analyze the latest security recommendations suggested by the vendor and create standards
• A background in general security practices such as identity and access management (IAM), encryption, multi-factor authentication, SIEM and supporting technologies
• Knowledge and experience across IT infrastructure with security frameworks and standards such as ISO 27001 and other relevant security-related regulations
• Previous experience of understanding and solving independently complex issues
• Excellent time management and ability to handle concurrent tasks and with minimal supervision
• Good oral and written communication skills, and ability to address conflict with others constructively
• Requirement gathering experience
• Understanding of ITIL processes
• Excellent verbal and written communication skills in English
• Eager and capable to work in a global multi-cultural team and to develop him/her self
• Strong customer focus
• Drive to deliver results, “get things done” attitude

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark