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Citi Retail ServicesFranchise Partnersand customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supportedand the associated regulatory rules/laws and interpretation on internal policies and procedures.Additionally, this role will manage a team of Compliance professionals.
This role will provide compliance oversight of theCiti Retail ServicesFranchise Partners
Responsibilities:
Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM. Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs.
Managing a team or multiple teams of Compliance professionals. Responsible for hiring, compensation, performance appraisals, staff development, training, etc
Serving as a subject matter expert on Citi’s Compliance programs. Provides expert guidance onfunction/business/productregulations on a real-time basis to manage compliance risk.
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supportedfunction/business/product.
Analyzing and scoping the impact of new and complex regulatory developments across seniorfunction/business/product,including cross-border impact.
Advising ICRM andfunction/business/productmanagement and personnel on regulatory and compliance issues and provide credible challenge.
Participating in industry groups and trade association working groups or other forums.
Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements.
Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit.
Designing and lead compliance and control reviews.
Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance.
Additional duties as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Expertise of Compliance laws, rules, regulations, risks and typologies
Experience with Credit Card Compliance
Excellent written, verbal and analytical skills
Experience managing a team of direct reports preferred
Must be a self-starter, flexible, innovative and adaptive;
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level
Experience in managing regulatory exams and relationships with examiners, auditors, etc.
Awareness of regulatory requirements including local and US laws, international and industry standard
Experience managing teams in similar environments
Advanced knowledge in area of focus
Related certifications desirable, CRCM
Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; strong working knowledge offunction/business/productand the related operations and financial requirements
Advanced degree a plus
Anticipated Posting Close Date:
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