Honeywell Lead Field Service Technician 

United States 

289132453

Job Duties:

• Technical and Job-Related Responsibilities
  • Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
  • Complete documentation of all work done, including all readings, offsets, etc.
  • Perform system backups, install appropriate updates and patches
  • Maintain customer system documentation with any configuration or model changes.
  • Respond to emergency service calls as required
  • Keep abreast of changes and new developments in product and preventive maintenance techniques
  • Availability for and performance of duties outside of normal working hours as required
• Customer Management
  • Promote, build and maintain good customer relations
  • Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
  • Demonstrate system and provide training to customers as required
  • Be aware of service contract scope of service, equipment coverages, and requirements
• Health and Safety
  • Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment
• Administrative Responsibilities
  • Be responsible for Honeywell’s assets such as tools, software, and site database
  • Keep documentation and paperwork up-to-date
  • Real time job reporting
• Other Requirements
  • Security and other clearances as required by client
  • Ability to travel throughout the service area, with occasional overnight stays
  • The successful candidate must have a driving record acceptable to Honeywell

YOU MUST HAVE

• 2+ years HVAC or Security Experience in HVAC, automation controls, life safety, and security systems
• High School Diploma, or equivalent. Some experience in the field.
• Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act
• Valid Driver License

WE VALUE

• Previous customer service experience
• IT experience (networking)
• Field Service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor degree or technical/professional certificate
• Good presentation skills

• JOB ID: HRD242778
• Category: Customer Experience
• Location: 69 Wellington Street,London,Ontario,N6B 2K4,Canada
• Nonexempt