Bank Of America Relationship Account Director - Practice Solutions 

United States, Arizona, Chandler 

286095818

Job Description:

Job Description:

This job is responsible for leading a sales team by driving strategic growth and ensuring goals are met or exceeded. Key responsibilities include data analysis for sales growth opportunities, collaborating with other leaders to develop and implement strategies and processes for both talent and business results, and managing various escalations. Job expectations include subject-matter expertise of sales processes and credit acumen, driving best practices, and providing coaching feedback.

Responsibilities:

• Forecasts and manages staffing levels and capacities, prioritizes employee development by providing effective coaching, and shares constructive feedback to drive Operational Excellence
• Engages with key stakeholders, partners, and business leadership to deliver on business objectives, while providing updates on strategic business initiatives
• Evaluates efficiencies and identifies areas of improvement and growth to the overall process, identifying data, metrics, and key performance indicators to measure process effectiveness
• Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
• Drives operational excellence and business strategy with an in depth knowledge of the end to end business, with additional focus on credit analysis, credit products, risk assessment, and structuring
• Escalates credit deal reviews and negotiation, spread analysis, and appeals throughout credit continuum

Skills:

• Business Case Review
• Portfolio Analysis
• Relationship Building
• Sales Performance Management
• Sales Strategy
• Business Operations Management
• Process Management
• Business Analytics
• Process Performance Measurement
• Performance Management
• Workforce Planning
• Underwriting
• Business Process Analysis
• Business Acumen
• Coaching

Required Qualifications:

• Previous Practice Solutions product and credit knowledge

Desired Qualifications:

• Ability to communicate and influence verbally and in writing to multiple levels and audiences including Sr. Executives
• Proven coaching and leadership experience
• Strong experience withclient and associate escalations

1st shift (United States of America)