Citi Group VP OTC Middle Office - Hybrid Columbus Citi Site 

United States, Ohio, Columbus 

285383199

Responsibilities:

• Onboarding of New Clients, Investment Managers, New Products and Funds.
• Conduct Service Reviews with Clients, report on KPI's and Issues.
• Manage SOC1, Internal Audit Reviews, Risk & Control tasks.
• Solve complex inquiries, conduct discovery and complete due diligence activities for client requests.
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution.
• Contribute to processing standards and expectations for securities and derivatives processing teams.
• Manage the day to day deliverables within the team and all reporting to both external and internal clients, ensuring all tasks are completed.
• Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
• Coordinate with internal and external clients to assess service quality and identify areas for improvement
• Maintain periodic reviews of Procedure Documents, Pricing Policies and Checklists.
• Review Operational Events/Issues and ensure relevant enhancements and preventative controls are put in place.

Qualifications:

• 8-10 years of relevant experience.
• People management experience is necessary.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Experience of working in an OTC Middle Office team.
• Experience of systems such as Market Trade Manager, Calypso an advantage.

Education:

• Bachelor’s Degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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