Truist ACH Processing Specialist II-2nd shift 

United States, North Carolina 

283992122

Regular or Temporary:

English (Required)

Please review the following job description:Coordinate the timely collection, validation, and distribution of Automated Clearing House (ACH) files utilizing the Bank’s mainframe application, PEP+, to ensure the stability of the Bank’s ACH process and in compliance with National Automated Clearing House Association (Nacha) Rules and federal regulations related to electronic transactions. Provide final resolution for ACH file suspensions and same day exceptions to meet daily processing deadlines.

This is 2nd shift: 3 PM-12 PM with flexibility to work overtime as needed for mission critical function.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Execute complex mainframe batch jobs and setups for collection and distribution of multiple intra-day ACH batch job processing within the PEP+ mainframe application.
2. Ensure batch jobs sent to Deposits complete timely in order to provide availability of funds throughout the day in compliance with Nacha Rules and federal regulation.
3. Meet established daily deadlines for window processing, balancing, and transmission to the ACH network operators.
4. Reconcile/balance activity following each window and at the end of each processing day. Meet scheduled system release time for mainframe application to support completion of the Bank’s end of night processes.
5. Analyze and disposition ACH file suspensions for internal departments, corporate clients, third party vendors, subsidiaries, and affiliates in accordance to departmental procedures and compliance with the Bank’s ACH risk management policy by working closely with the appropriate credit officers and risk management resources. Document the suspension approval process to ensure proper resolution and audit trail.
6. Independently resolve various forms of complex ACH exception transactions (e.g. ACH client settlement issues, Rush ACH Same Day File Processing requests, Dormant Deletion Research) requiring extensive research and manual dispositioning within the system to ensure appropriate action and accurate client resolution in accordance with Nacha Rules.
7. Effectively communicate with external corporate clients, internal departments, and the Bank’s ACH operators (The Clearing House and Federal Reserve Bank) to ensure that all ACH files are received and/or transmitted in a timely manner and discrepancies are resolved on the same day.9. Reconcile/balance activity following each window and at the end of each processing day. Meet scheduled system release time for mainframe application to support completion of the Bank’s end of night processes.
10. Maintain extensive and expert knowledge of departmental procedures and ACH Policy in order to act as enterprise-wide second-level support for ACH risk-related questions/exceptions/issues and exception handling with external clients and multiple levels of management, to include senior/executive leaders.
11. Gather, document, and maintain statistics, records, and reporting related to risk/compliance to support the ACH Policy and assist in establishing quality control standards in order to monitor abnormal production trends and identify potential risks.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or equivalent education and ACH file processing experience.
2. Ability to work irregular hours on short notice to complete end of night processes, and being designated as a “mission critical” teammate on a rotating schedule in the event of inclement weather or natural disaster and be available to travel to offsite backup facility for testing and recover operations.
3. Resourcefulness in multi-tasking, anticipating needs, and researching/synthesizing information to resolve problems in a time sensitive/high pressure environment.
4. Demonstrated proficiency in basic computer applications such as Microsoft Office software products.
5. Excellent written and verbal communication skills providing the ability to interact with technical support personnel and senior/executive leaders.

Preferred Qualifications:

1. Associate’s degree in Business Administration.
2. Accredited Automated Clearing House Professional (AAP) certification.
3. Supplemental knowledge of Nacha Rules, Bank’s mainframe, Bank’s reports software, and Microsoft Access.
4. Two years of ACH operations experience.