JPMorgan Global Real Estate Control Manager - Associate 

United States, Texas, Plano 

28383141

Job Description:

As a Control Manager (Associate) in the Chief Administrative Office, you will be responsible for supporting the Global Real Estate (GRE) risk and control environment coverage, including issue identification, escalation, remediation, and validation; reporting, metrics, and root cause analysis; and partnering with Operational Risk, Compliance, and Audit. You will support the function with managing and reporting on the operational risk environment. The team partners with business and operations executives, control teams, risk/compliance, audit, technology, corporate sectors, and other lines of businesses in the identification and mitigation of operational risk.

Job Responsibilities:

• Continuously monitor and assess the operational risk and control environment.
• Administer end-to-end issue/action plans, focusing on identifying root causes and developing strategies to address recurring themes and trends.
• Collaborate with key stakeholders to evaluate the business risk and control environment, identifying significant gaps and weaknesses, and implementing solutions to mitigate control breaks.
• Design control-related activities in partnership with Business Executives, including measuring effectiveness, providing control implementation support, and performing control evaluations based on defined triggers.
• Follow up with accountable business and functional stakeholders within Global Real Estate to ensure control issues (regulatory, audit, compliance identified, and business/self-identified) are effectively resolved.
• Support the Control Manager, VP, in managing regional and global initiatives.
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.

Required qualifications, capabilities and skills:

• Bachelor’s degree with 1+ years of experience in financial services, focusing on controls, audit, quality assurance, risk management, or compliance.
• Strong organizational and time management skills, with the ability to handle multiple priorities concurrently.
• Demonstrated ability to understand processes and associated risks to inform control design.
• Effective communication skills, both written and verbal, with the ability to engage with various levels of management.
• Analytical skills, with the ability to synthesize data and draw appropriate conclusions.
• Ability to build and maintain partnerships across business units.
• Interpersonal and relationship-building skills, with a collaborative approach.
• Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred qualifications, capabilities and skills:

• Experience with process innovation, design, and digital technology initiatives.
• Project management experience, particularly in managing cross-functional initiatives.
• Ability to visualize and present complex messages to stakeholders and executives.
• Familiarity with control and risk management concepts, with the ability to design, create, and evaluate a Control & Operational Risk Evaluation in collaboration with business partners.
• Existing knowledge of regulations surrounding the Global Real Estate line of business Experience with data visualization tools such as Tableau or Alteryx.