- Your strong troubleshooting ability will be used daily. You will take steps to isolate issues and determine root cause(s) through investigative analysis, communicate your findings to the team, and take action to correct the root cause of the issues- You will draw upon your experience to ask "what are we trying to accomplish?" instead of "how would you like this implemented?" - You will work with various groups within the department to get to the root of the problem which is driving a request- You will value innovative solutions, rather than ones which merely satisfy a list of requirements- You are an independent problem-solver who is self-motivated to achieve group objectives while feeling comfortable asking other for assistance