Key Responsibilities: Managing SEA eMarketplaces activation.
E-Marketplaces Activation Calendar (30%)
- Convert the brand calendar into operation E-Brand Plan. Create a full view of all activations from BAU, mega/commercial moments, livestreams, etc in partnership with digital partners team. Such calendar would be a subset of the larger SEA eCommerce activation calendar.
- Responsible for campaigns and post-campaign reporting. Evaluate and continuously optimize campaigns / Always-on; share results & knowledge.
- Translate/localize copy, aligned with regional guideline with full responsibility on SIS communication.
Consumer Experience (20%)
- Responsible for managing marketing/data analytics tools for each platform.
- Gatekeep overall brand guidelines on all partner platform eSIS. Ensure all digital activities and campaign integrations are consistent with brand communications theme.
- Leverage learning from own ecosystem to partners and ensure Brand Image’s consistency and standards.
Consumer Engagement (30%)
- Build and execute the strategy of consumer engagement initiatives such as livestream and other social content to maximize our sales and store following.
- Collaborate with brand & activation teams to build and execute relevant content plans & formats to maximize platform revenue. This includes, but is not limited to developing relevant content that responds to the latest trend in a timely manner.
- Work closely with brand & activation teams to identify and select affiliates/creators/host profile in partnership with the digital partners team.
- Upskill the wider team on social engagement platforms, such as livestream and tiktok shop.
Marketing Working Budget Management (20%)
- Track & manage the budget. Ensure the budget is spent with maximum effectiveness (ROI).
- Daily monitoring on platform onsite ads to ensure the implementation of brand’s direction.
- Manage store's affiliation program in marketplace to get the best return.
- Marketing Working Budget tracking and review with key stakeholders.
- Perform administrative work for relevant suppliers/agencies
Knowledge, Skills and Abilities:
- Minimum 5 years’ experience in managing eCommerce/Marketplace/Social Commerce (Lazada/Shopee/Tiktok Shop) operations
- Minimum 3 years’ experience in brand management/marketing/digital activation
- Substantial and proven experience in marketing budget.
- Strong Operational Digital Marketing profile capable of building detailed activity plans.
- Good analytical skills, understanding eCommerce landscape, building consumer journey
- Great attention to detail
- Fluent in English. Any local SEA language will be a plus
- Ability to challenge status quo and drive continuous improvement.
- Exposure in managing multiple markets will be a plus