Expansion Sales Account Executive (Expansion SAE)will lead the upsell and cross-sell of enterprise software solutions from
ESSENTIAL DUTIES & RESPONSIBILITIES
- This role is a quota-carrying expansion or incremental sales position.
- Meet and exceed expansion sales goals (quotas) through analyzing consumption metrics, prospecting, qualifying, managing, and closing sales opportunities end to end within the assigned accounts/territory.
- Expands sales within existing accounts while getting connected and building strategic relationships with key decision-makers.
- At this level, incumbents will have expert-level knowledge of selling the company’s CFCN products and services.
- Manage and track customer and transactional information in a Salesforce CPQ CRM system with high accuracy.
- Provide regular and accurate reporting of pipeline and forecast through the CRM system.
- Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account-level expansion plans.
- Provides customer feedback to internal stakeholders for product, systems, and process improvements.
- Nurture and expand the company’s relationship with customer accounts of various sizes. As it’s a consumption-based sale, assigned accounts may be high in volume or larger and of the most complex nature. Hence assigned quota will vary.
KNOWLEDGE & SKILLS
- Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
- Expert-level presentation, financial/business acumen, and negotiation skills at all levels of customer engagement.
- Knowledge of the enterprise cloud platforms, SaaS, PaaS, and SaaS contracts
- Full functional knowledge of the deployment of software solutions and how consumption metrics drive expansion
- Maintain an understanding of Informatica’s subscription and Consumption pricing models to provide customers assistance in the usage/use case-based expansion discussions.
- Negotiate all facets of renewal contracts, Adoption, and consumption metrics to develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship.
- Complete, “big-picture” understanding of the business and technical contexts of key accounts to drive departmental use case sales to enterprise-wide expansion sales.
- Fully adept at consultative effectiveness and establishing trust with internal and external customers.
EDUCATION & EXPERIENCE
- 3+ years of field sales experience in the SaaS space.
- Experience within data management software selling.
- A clear track record of success in expanding SaaS subscriptions, demonstrated by overachievement of quota ($1M+ of ARR) and a very strong customer reference
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 5+ years of relevant professional experience
Perks & Benefits- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit