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JPMorgan Permanent Lending Relationship Manager - 
United States, Illinois, Chicago 
279732395

08.02.2025

As a Permanent Lending Relationship Manager, you will manage a portfolio of permanent loans and lead conversion underwriting; modification and consent requests; and facilitate refinance opportunities for permanent loans as part of JPMorgan Chase’s construction-to-permanent loan balance sheet product. You will routinely engage with our clients who are focused on developing and rehabilitating multifamily affordable rental housing utilizing the Low-Income Housing Tax Credit program nationwide through the duration of their long-term mortgage, providing responsive client relationship management, credit risk oversight, and loan servicing support.

Job Responsibilities

  • Prepare conversion underwriting packages by reviewing operating statements, rent rolls, cash flow forecasts, project budgets and loan documents to identify any changes in performance and risks upon the property’s stabilization. Lead the Community Development Banking deal team in conference calls with clients, attorneys, and equity partners to coordinate permanent loan conversion closings; and supports post-closing follow-up with internal business partners. Evaluate and recommend adjustments to the final funding of permanent loan commitments as part of the conversion to permanent financing.
  • Serve as the primary point of contact for client requests regarding loan servicing requests; facilitate and respond to client loan inquiries; and collaborate with clients on maturing loan payoff and take-outs.
  • Manage risk issues on an active book of loans in collaboration with the Credit Risk team. Review and report on adversely classified loans, delinquencies, and maturing loans to mitigate risk issues and address performance concerns.
  • Identify product and service opportunities to improve the client experience.
  • Performs special projects as needed.
  • Originate multifamily affordable housing term loans for the JPMC balance sheet and curate referrals for the Agency Lending loan programs.
  • Represents the firm at industry related conferences and other events.

Required qualifications, capabilities, and skills:

  • Five or more years in commercial real estate credit, real estate underwriting, and/or multifamily affordable housing. Related experience may include affordable multifamily credit underwriting, affordable housing development, property operations and management; or Low-Income Housing Tax Credit investor/syndicator asset management.
  • Strong analytical and investigatory skills; a mindset oriented to due diligence and financial analysis; and excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision to oversee multiple tasks at the same time. Excellent teamwork and customer service; consistently delivering on commitments to colleagues and internal and external customers.
  • Intermediate to expert proficiency in Microsoft products, including Word, Excel and Teams.
  • Bachelor’s degree required.

Preferred qualifications, capabilities, and skills:

  • Demonstrated experience with affordable housing finance; Low Income Housing Tax Credit transactions; and/or agency lending (Fannie Mae/Freddie Mac) is preferred.
  • Experience with loan modifications; consent requests; debt restructuring, workouts and dispositions experience is also advantageous.
  • Experience working with state housing finance agency Low Income Housing Tax Credit administration and subordinate debt programs; tax exempt bond financing; and/or U.S. Department of Housing & Urban Development (HUD) subsidy programs.