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Required/Minimum Qualifications:
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
Additional or Preferred Qualifications:
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until January 29, 2025.
• Collaborate with Architects and Organizations: Work closely with architects and various organizational teams to gather requirements for OEMs, develop new laptop models, and ensure they meet SAS/SAW requirements.
• Device Testing and Automation: Lead efforts to test devices for SAS/SAW requirements and automate the testing process to ensure compliance and efficiency.
• Software Management: Manage and update software for the smooth delivery of SAW devices to users across the organization. Work with vendors to deliver these services and manage software updates.
• Incident Management: Act as a Designated Responsible Individual (DRI) for incident management. Respond to and mitigate incidents, ensuring timely resolution and communication with stakeholders.
• Reliability Management: Maintain the reliability and supportability of live services. Monitor system performance, identify issues, and implement solutions to ensure high availability and reliability.
• Security Awareness: Implement security measures in the testing and deployment of devices. Ensure compliance with organizational security policies and best practices.
• Cross-Functional Collaboration: Work with cross-functional teams to achieve timely laptop standardization and ensure smooth operations across different departments.
• Continuous Improvement: Regularly review and analyze system performance and reliability metrics. Identify areas for improvement and implement changes to enhance system performance and user experience.
• Customer and Stakeholder Communication: Ensure informative and timely communication with internal and external stakeholders during incidents and other critical events.
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