Shape the future of the internet
Key Responsibilities
- Customer Relationship Management: Build trusted relationships with customers, acting as their primary technical point of contact for Akamai Compute solutions.
- Technical Expertise & Advisory: Provide expert guidance on designing, implementing, and optimizing Akamai Compute infrastructure.
- Proactive Support & Issue Resolution: Deliver support advocacy, monitor environments, resolve technical issues, and proactively identify optimization opportunities.
- Strategic Planning and Consulting: Developing both short-term and long-term technical strategies that leverage Akamai Connected Cloud and Linode services effectively.
- Training & Enablement: Empower customers through workshops, technical demos, and best practice training.
- Advocacy & Feedback Loop: Represent customer needs internally and provide feedback to improve Akamai Compute Products and services.
Do what you love
To be successful in this role you will:
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.