JPMorgan Salesforce Marketing Cloud Builder 

United States, Delaware 

277452491

As a Sr. Associate on the channel execution team, you will play a crucial role in leveraging salesforce marketing Cloud to create engaging and personalized omni-channel marketing experience for our customers.

Job Responsibilities

• Design and execute marketing campaigns within salesforce marketing cloud, to ensure a unified and seamless customer experience.
• Develop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experience for our customers.
• Design and code responsive HTML email templates for effective communication with the customers
• Collaborate with Marketing teams and other stakeholders to ensure timely execution of marketing communication across channels.
• Setup marketing automation processes to streamline repetitive tasks and improve overall efficiency.
• Actively participate in the hands-on process of building, testing, and deploying omni-channel marketing communication ensuring smooth and effective channel execution
• Develop comprehensive technical/functional documentation and establish best practices documentation and user guides.

Required qualifications, skills and capabilities:

• Bachelor's degree in a relevant field (e.g., Information System, Information Technology, Computer Science)
• Proven experience working with Salesforce Marketing Cloud and CDP platforms.
• Expertise in utilizing Journey builder to create seamless and engaging customer experience.
• Strong experience in designing and coding responsive HTML email templates for optima display across devices.
• Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys
• Experience working in an Agile environment and with Agile project methodologies.