Key job responsibilities
• Provide Infrastructure support of incoming system tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.
• Work on maintenance driven coding projects, primarily in Java and AWS technologies.
• Software deployment support in staging and production environments.
• Develop tools to aid operations and maintenance.
• System and Support status reporting.
• Ownership of one or more Digital products or components.
• Improve the infrastructure, operational performance, and stability.
• Participate in designs, code and procedures reviews.
• Identify opportunities arising from technical discussions and do the technical trade-offs.
• Troubleshoot, research root causes thoroughly resolve defects.
• Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure.
• Keep the Compliance risks for Retail Music systems under control.
• Drive large scale projects such as migration to native, pipeline automation and drive it to closure.
- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
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