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Gong Senior Sales Engineer Enterprise Team 
United States, California, San Francisco 
274870760

22.09.2024
RESPONSIBILITIES
  • Work alongside enterprise Sales and Customer Success teams as the ultimate product expert
  • Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users.
  • Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Gong technology
  • Assist prospects and customers with Business Assessment (POCs, Pilots)
  • Craft content to show customers how to leverage Gong for specific use cases
  • Solution complex business and technical requirements and explain them in simple terms
  • Assist with RFPs and questionnaires in the context of sales cycles
  • Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
  • Contribute reusable assets to the Sales Engineering team and the company at-large
  • Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies
QUALIFICATIONS
  • 4-6 years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience.
  • Experience working with enterprise & strategic customers
  • A passion to serve the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering
  • Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
  • Experience with data flows, AI/ML concepts, analytics, databases, APIs/webhooks, or JSON
  • Understanding of security and privacy pertaining to SaaS systems
  • Excellent verbal and written communication skills
  • Strong interpersonal and teamwork skills
  • Passion for technology and problem solving; able to make the complex sound simple
  • Industry knowledge of our key markets (technology, business services and financing, staffing & recruiting) is a plus
PERKS & BENEFITS
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.