Uber Operations Associate - Financial Products 

United States, West Virginia 

274494873

About the Role

We are looking for an Operations Associate for the US and Canada markets who will be running the day-to-day operations for our financing products including the launch and growth phases.

What you will do:

• Work with cross-functional stakeholders to facilitate the decision-making process related to the product launch, address potential questions/concerns and get all required approvals
• Run market research to understand the demand, identify and size expansion opportunities for Uber’s financial products
• Plan and execute customer-facing communication campaigns using integrated marketing channels, track the performance and make improvements as needed
• Track product performance, prepare reports and share insights
• Coordinate escalations for the customer complaints, engage cross-functional stakeholders and external partners as needed

Basic Qualifications

• Bachelor in Economics, Engineering, Computer Science, Physics, Mathematics, Business or equivalent experience.
• Advanced level of spoken and written English
• Strong analytical skills, ability to work with numbers, spreadsheets, models, and data visualizations
• Ability to communicate effectively with stakeholders coming from both technical and non-technical backgrounds
• Attention to detail: the team must be able to rely on your work with confidence
• Problem-solving - Solving high-complexity problems by using logic, common sense and data not only by identifying the root cause of a problem but also by providing actionable insights and mitigation plans.

Preferred Qualifications

• Proficiency in SQL
• Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude and to drive analysis, get into conclusions and be able to present them to different stakeholders.
• Advanced communication skills that will allow you to clearly explain and present your work and take a prominent role in building constructive debate.
• 1 - 2 years of experience in High-growth operations, startup, bank or fintech.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .