Serve as the primary resource for clinical support in case coverage, physician training, and allied healthcare worker training.
Educate customers and internal BSC employees on the merits and proper clinical usage of our products through presentations and demonstrations using various formats and platforms.
Attend cases in hospital labs for case support, training, and CMEs.
Provide ongoing clinical and technical training and support to customers directly.
Regularly visit customers and potential customers to identify their clinical needs, goals, and constraints related to patient care, and discuss and promote our products and services to achieve sales targets.
Manage existing customers and acquire new ones in the assigned territory under the general supervision of the Manager.
Plan and develop the market for our existing and new products according to divisional goals and objectives, optimizing available tools (e.g., consignment).
Cultivate a wide range of business relationships with hospital management, purchasing departments, and hospital staff.
Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or collaborating with other personnel (e.g., sales, clinical research, marketing, technical support).
Develop sales skills and manage inventory, forecasts, billings, tenders, and quotations.
Analyze and report market and business feedback to the Manager and others on a monthly and yearly basis using all available support tools.
Represent Boston Scientific values and integrity.
Job Requirements:
Bachelor’s degree in Science, Engineering, Biomedical, or related field.
Minimum 6 years of combined clinical and sales experience, with a strong track record in medical device sales and direct working experience in Cath Lab or Operating Theatre (OT) settings.
Electrophysiology (EP) experience strongly preferred—especially familiarity with ablation procedures, cardiac mapping systems and stroke management.
Highly driven and customer-oriented, with a proven ability to build and sustain strong relationships with clinicians and stakeholders.
Confident in attending procedures and providing intra-operative support, especially in complex and high-pressure environments.
Excellent written and verbal communication skills, with the ability to clearly convey technical and clinical information to both medical and non-medical audiences.