Capital One Manager Product Management - Customer Services & Strategy US Card 

United States, Virginia, Arlington 

272508848

Fraud, Correspondence Platformand
Case Automation Platformspaces:

• Fraud Product-This PM role will be dedicated to our payment fraud decision engine (backfill). We are looking for a candidate who has a strong interest in data and supporting our data science team in building some of our most valuable ML models at Capital One. Someone who can influence and partner with a platform team to ensure our fraud needs are met during the modernization journey will excel in this role!

• Correspondence Platform-This PM will lead the strategy and execution for the Delivery Module on platform version 2.0. They will be accountable for shaping the strategic direction and capabilities of the 2.0 Delivery Module. This requires formulating a clear roadmap that facilitates a streamlined, efficient, and optimized data exchange via APIs between our platform and our network of Correspondence Suppliers.

• Case Automation Platform-This PM will lead a tech team in the development and management of the platform case management data. The scope includes day to day responsibilities associated with being a product manager of a tech team (e.g. discovery, intent refinement, delivery of intent in the highest quality) as well as strategic involvement in how we grow and maintain the data ecosystem for a business critical platform.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered- Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused -Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven -Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving- Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership -

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management Richmond, VA: $144,000 - $164,400 for Manager, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.