Amazon Support Engineer AWS Training & Certification 

United States, Washington, Seattle 

272438324

Key job responsibilities
* Drive the delivery of critical engineering feedback and design improvements and support systems across teams through requirement tracking, design, development and test.
* Own and drive triage of issues
* Partner with quality and design engineering teams to close feedback loops
* Engage with customer teams to understand opportunities for process improvement, and drive changes
* Work with other engineers to find innovative solutions within fixed design space.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Seattle, WA, USA

- 4+ years of software development, or 4+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls