Honeywell Sr Customer Support Specialist 

United States 

26982393

Key Responsibilities

• Respond to and resolve network-related issues promptly in a 24x7x365 material handling environment.
• Multiple successful implementations of (including the ability to design, configure, upgrade, manage, and troubleshoot) DC technologies, Route & Switch IOS designs, WLAN access points and controllers
• Expert level knowledge in WAN/LAN topologies, including routing protocols, SDN, NextGen FW, and wireless
• Advanced network troubleshooting skills including debugs, routing topology tables, software defined networking, 802.1x authentication, Layer 2 switching & VPC's
• Must have knowledge of networking features and protocols such as spanning tree, ARP, CDP, EIGRP, OSPF, BGP, VPLS, DMVPN, Etherchannel, 802.1Q trunking, QoS, Multicast, 802.11, CAPWAP, 802.1X, EAP, IPsec, RADIUS/TACACS+, SNMP
• Ensure proper network connectivity for all servers, workstations, and network appliances between Honeywell and vendor environments
• Troubleshoot advanced and complex network-related problems including routing, L1/2 Switching, remote access, internet access, 802.1x, Wireless, and firewall rules to resolve operational issues and optimize services
• Monitor network performance to identify and to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
• Configure and maintain network equipment as needed, including routers, switches, firewalls, and wireless networks
• Proactively manage network standards, documentation, performance baselines, and capacity planning
• Ability to design repeatable, reliable, and scalable network architectures with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery
• Conduct regular network performance tests and recommend improvements.
• Maintain and create network diagrams and supporting documentation for customer sites and services and reviews documents created by others
• Mentor and provide guidance to junior network engineers and analysts. · Validate and document change requests in Dashboard to ensure accuracy and completeness

YOU MUST HAVE

• Configure and maintain network equipment, including routers, switches, firewalls, and wireless networks.
• They are also responsible for mentoring personnel and ensuring all network related incidents are worked in a timely manner and support is being performed adequately by all engineers
• Ability to assist with performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery
  Provide operational support for Enterprise Wireless network with multiple SSID's and authentication methods, for various end points in a highly availability solution

WE VALUE

• Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering, or mathematics
• Experience with network management tools & technology such as Sniffers (Wireshark), Logic Monitor
• The candidate must have the technical skills and integrity to meet and exceed customer expectations
• LICENSES REGISTRATIONS &/or CERTIFICATIONS:
• CCIE a bonus
• (CompTia Network+, JNCIA-Junos, ACMA, VCTA-NV)

• JOB ID: req467025
• Category: Information Technology
• Location: 7901 Innovation Way,Mason,Ohio,45040,United States
• Exempt