Salesforce Systems Engineering Principal Architect 

United States, California, San Francisco 

269822077

Job Category

Software Engineering

Job Details

Responsibilities:

• Identify and analyze recurring technical themes across incidents, releases, and problem management data. Recommend improvements across multiple clouds and advocate for systemic changes.

• Drive engineering teams to memorialize recommended improvements into their roadmaps and deliver sustainable, impactful solutions.

• Define and prioritize paved path development functions for the Site Reliability Engineering organization, ensuring these efforts align with the greatest potential impact.

• Conduct reviews of high-impact incidents and problems to ensure appropriate levels of remediation across platforms and services.

• Collaborate with service owners to drive root cause mitigation, corrective actions, and incident detection improvements.

• Foster an environment of proactive reliability and resilience, ensuring all platforms meet high standards of technical excellence.

• Communicate effectively across technical and executive audiences, advocating for necessary changes and championing cross-cloud collaboration.

Minimum Qualifications:

• 10+ years of engineering experience, including a focus on reliability engineering, post incident analysis.

• Proven experience driving systemic technical improvements across platforms and teams in large-scale, distributed systems.

• Experience with various architectures and platforms; and proficient in both windows and linux/unix,debuggers/understandingstacktraces, architectural patterns.

• Strong communication and leadership skills, with a track record of influencing and driving change across engineering and business organizations.

• Experience with incident analysis, root cause identification, and defining technical remediation strategies.

• Extensive knowledge of service reliability, observability practices, and availability metrics.

• Familiarity with development in object-oriented programming languages (e.g., Python, Java) and experience with cloud-based architecture.

• A related technical degree required.

Preferred Qualifications:

• Experience leading cross-functional initiatives to implement technical improvements.

• Expertise in incident management processes and operational excellence practices.

• Hands-on experience with data analysis and visualization tools to drive technical insights, specifically SQL, Big Data, NoSQL, Memstores/memcache.

Check out ourwhich explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

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