Launch innovations in nearly every commercial and defense aircraft platform Advanced Field Service Engineer - VDGS You will report directly to our Field Service Engineering Manager and you'll work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' airport operations by providing exceptional technical support and service for VDGS. KEY RESPONSIBILITIES • Troubleshoot and resolve complex technical issues related to VDGS for our airport customers • Provide advanced technical support and expertise for VDGS solutions • Collaborate with cross-functional teams to ensure successful implementation of VDGS solutions • Conduct training sessions for customers and field service engineers on VDGS • Stay updated with industry trends and advancements in VDGS technology, and provide recommendations for improvement YOU MUST HAVE • Bachelor’s degree from an accredited institution in a technical discipline such as electrical engineering, computer science, or a related field • Minimum of 4 years of proven experience in field service engineering, with a focus on VDGS or similar airport technologies • Strong technical knowledge and expertise in VDGS systems and related technologies • Excellent problem-solving and troubleshooting skills • Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders • Experience in project management and execution • Strong customer focus and ability to build and maintain relationships WE VALUE • Strong leadership and mentoring skills • Continuous learning mindset and willingness to stay updated with industry advancements in VDGS technology • Results-oriented approach and ability to drive projects to successful completion • Strong problem-solving and analytical abilities Additional Information
JOB ID: HRD233449
Category: Customer Experience
Location: Floor No : 7 , Jogeshwari, Vikhroli Link Road,Mumbai,MAHARASHTRA,400072,India