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Honeywell Sr Advanced Field Service Engr India 415964377
21.08.2024
Description Knowledge of DCS and PLC with a hands-on experience of min 12 years. Tracking Billing & Collection to achieve monthly target.
Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan.
Resource planning and coordination for executing Service projects and migrations.
Provide technical support to FSE as and when required.
Provide technical support for sales offers by providing site data.
Identify prospects, conduct pre-sales site assessment, and develop them into firm leads.
Be a single point contact for all customer needs for designated customers.Engineer is expected to carry out preventive maintenance / corrective / emergency as & when required. Matured skills in independent troubleshooting / problem resolution on these platforms.
Required travel 70-80% of the time anywhere in India.
Be available 24X7 for support during exigencies.
Executing Service projects and migrations
Possess fluent oral & written communications skills
Identify prospects, conduct pre-sales site assessment, and develop them into firm leads. to reduce their pain areas by pitching-in the right solution Must be willing to serve and available to be deputed as Site Support Specialist (Resident support ngineer) Other MandatoryCondition
Flexible to work anywhere in India as on required though primarily post is in Kolkata
Office Process should be followed timely and accurately.
Politeness and good communication skills are required during interactions.
Leave process and frequency should be followed as per the standard regional process.
Additional Information
Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan.
Resource planning and coordination for executing Service projects and migrations.
Provide technical support to FSE as and when required.
Provide technical support for sales offers by providing site data.
Identify prospects, conduct pre-sales site assessment, and develop them into firm leads.
Be a single point contact for all customer needs for designated customers.Engineer is expected to carry out preventive maintenance / corrective / emergency as & when required. Matured skills in independent troubleshooting / problem resolution on these platforms.
Required travel 70-80% of the time anywhere in India.
Be available 24X7 for support during exigencies.
Executing Service projects and migrations
Possess fluent oral & written communications skills
Identify prospects, conduct pre-sales site assessment, and develop them into firm leads. to reduce their pain areas by pitching-in the right solution Must be willing to serve and available to be deputed as Site Support Specialist (Resident support ngineer) Other MandatoryCondition
Flexible to work anywhere in India as on required though primarily post is in Kolkata
Office Process should be followed timely and accurately.
Politeness and good communication skills are required during interactions.
Leave process and frequency should be followed as per the standard regional process.
Additional Information
- JOB ID: HRD238281
- Category: Customer Experience
- Location: 12F, Godrej Waterside DP5, DP Block, Sector,Kolkata,WEST BENGAL,700091,India
- Nonexempt
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