Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
Lead continuous planning and prioritization processes, including Consumer and Community Banking planning deliverables and monthly Consumer Bank prioritization.
Establish a partner communication framework to keep product, technology, design, and data organizations informed of priorities, status, and changes.
Oversee product portfolio-level priorities, key initiative status, capacity plans, co-supplier dependencies, risks, and performance metrics with the support of broader Product Portfolio Operations Leads.
Develop a six-quarter portfolio roadmap to improve planning, measure progress, and enable investment trade-off decisions.
Lead the annual budget and capacity planning process in partnership with finance; track actuals to plan.
Facilitate the adoption of best practices and develop new tools and operating models to continuously improve planning and prioritization processes.
Prepare updates and presentations for senior management.
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in program management or performance optimization
Proven ability to manage and implement operational effectiveness initiatives
Proven ability to operate within the product development life cycle and agile methodologies
Proficiency in agile product development methodology.
Proven experience in delivering timely, high-quality executive communications, presentations, and reporting, with a strong attention to detail and a continuous focus on design excellence.
Demonstrated ability to engage with diverse stakeholder groups and effectively drive the agenda.
Excellent relationship-building skills, with the ability to establish trust and lead by influence.
Proven capability to lead and implement change in a fast-paced, complex environment.
Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Teams), as well as Confluence and Jira Align.
Self-motivated, tenacious, and capable of working with a high degree of independence