Your Role and ResponsibilitiesAs the Account Technical Leader, you will collaborate closely with the technical team. Together, you will focus on the client’s metrics and service level, ensuring the team meets the required criteria.
Required Technical and Professional Expertise
Availability to travel for training is required.
Valid Passport
Proficiency in English and French and native fluency in written and spoken Spanish.
Preferred Technical and Professional Expertise
• Minimum of (3) three years of experience in a leadership or management role.
• 2 – 4 years experience in Leading a Team
• Excellent communication skills, problem-solving ability, and a strong focus on providing exceptional customer service.
• Detail-Oriented, Strong Work Ethic and Organized.
• Ability to train others on the product and communicate effectively.