Citi Group Data Use Case Quality Assurance Head Managing Director 

United States, New York, New York 

264937603

Key Responsibilities:

Use Case Quality Assurance Strategy

• Execute the UCQA mandate and provide oversight to drive consistent and clear QA processes, monitoring, reporting and escalation.

• Champion common QA standards, procedures and governance processes to create and maintain consistent and best in class QA protocols.

• Review the identified issues, gain agreement on planned actions and provide strategic remediation paths for key issues.

• Partner across T&BE, 1st line Risk and Controls, 2nd and 3rd line functions to drive accountability to deliver on remediation activities.

• Partner with the Data Quality Assurance Head to define and implement future state strategies over Data Quality Assurance activities.

Use Case Quality Assurance Processes

• Serve as the senior QA representative on the management forums governing Use Case execution.

• Proactively support T&BE Head of Quality Assurance and T&BE COO in identifying and executing strategic decisions and initiatives.

• Lead Data UCQA team and ensure on-time and quality execution of UCQA reviews across assigned portfolio in conformance with T&BE QA procedure. Supervise the team to ensure quality and concise UCQA workpapers and traceability matrix documentation. Ensure T&BE QA workflow tool is updated with accurate and complete information.

• Demonstrate expertise of risk management and control and in-depth knowledge of the assigned portfolio, Consent Order plan and interdependencies with other Issues/Regulatory Commitments.

• Supervise allocated resources and budgeted hours for the assigned portfolio to ensure any potential deviations is addressed and provide timely feedback in QA workflow tool.

• Drive positive change for T&BE to strengthen its risk management and control environment through successful Issue/RBCM remediation.

• Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.

• Publish quality and on-time UCQA status reporting to T&BE leadership.

• Publish quality and on-time UCQA Clearance/Non-objection memo.

• Manage and mentor QA team members and support their career development within Citi.

• Drive improvement initiatives to improve the quality and efficiency of the function.

• This is a global role involving interaction with stakeholders across APAC, EMEA and NAM. Work timings accordingly will remain flexible.

Qualifications:

• Extensive experience in risk and control, supervision, issues management QA / control and monitoring processes.

• Specific subject matter expertise regarding risk and control disciplines within Data and/or Technology processes.

• Ability to effectively drive and lead change in an organization with Citigroup’s size.

• Meaningful knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.

• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.

• Comprehensive knowledge and understanding of strategic elements of financial, operational, technical, and regulatory environment across the company.

• Experience in data remediation activities.

• Broad understanding of relevant banking regulation and supervisory expectations for large complex financial institutions.

• Well-developed listening skills and a strong ability to engage at the executive management level by providing proactive support and advice on a variety of risk matters.

• Superior oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.

• Strong leadership skills and demonstrated experience with a proven track record in driving positive and sustained change.

• Proven record of effective communication with regulatory bodies and awareness of relevant banking regulation and supervisory expectations.

• Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.

• Strong ability to engage at the senior management level and demonstrated communication experience at different levels of organization.

Anticipated Posting Close Date:

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