JPMorgan Relationship Banker - Eagle & Amity Meridian ID 

United States, Idaho, Meridian 

264442867

Job Summary:

As a Loan Servicing Analyst in the Global Securitized Product team, you will process funding and paydown requests from Mortgage Finance customers. You will ensure daily balancing of accounts and provide end-of-day reports, managing each assigned customer facility to meet Service Level Agreements.

Job Responsibilities:

• Process customer funding and paydown requests
• Balance customer funding and operating accounts
• Perform warehouse facility maintenance and facilitate training for new application users
• Report, research, and review cash flows
• Ensure timely escalation and resolution of inquiries
• Utilize technology to analyze client disputes and offer solutions
• Report on defects and enhancements to applications/processes
• Participate in application user acceptance testing
• Drive risk and control agenda
• Prioritize and manage workflow, escalating when required
• Read and analyze loan level activity with resolution

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree from an accredited university
• 5+ years’ experience in accounting and collateral management
• Proven ability to work independently with excellent judgment
• Experience reading and interpreting loan documentation
• Experience managing high volume workflow to comply with SLA
• Experience in approval and release of agency forms
• Team-oriented with excellent communication and client service skills
• Self-reliant, requires minimal supervision
• Highly organized with ability to manage multiple priorities
• Intermediate knowledge in performance metrics and client invoices
• Intermediate Excel and PowerPoint knowledge

Preferred Qualifications, Capabilities, and Skills:

• Experience communicating with clients over the phone

Optional Additional Information:

• Schedule: 100% in office, Monday – Friday, 9:30am – 6:30pm (CST)