What you can expect:
- SAP Internship contract
- Business, Technical & soft-skill trainings
- Additional 1:1 mentoring & coaching
- Gain experience in the area of development, solution support, information technology & service
- Exchange internship abroad
- Opportunity to join SAP after graduation
- Competitive trainee salary
- Various other benefits
What is expected of you:
- Learning position oriented expertise & business knowledge & different technologies of SAP
- Participating in different projects in a rotational way
- Working in international teams
- Progressing & performing well at the university
- Excel academically & professionally
EDUCATION/QUALIFICATIONS:
- Bachelor/Master degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, Engineering, Science or a related discipline is required
- Will be graduated in 2026(Is a Must)
RESPONSIBILITIES (include but are not limited to):
- Analyze and resolve customer Incidents by means of knowledge databases (SAP Notes service, solved incidents and documentation) and verification of software customizing entries and hardware parameters.
- Report errors and identify possible resolution to development support
- Provide consulting for customers on procedural issues and queries
- Provide Mission Critical Support on weekend and evening shift as scheduled
- Share knowledge within a global team
- Create content for and maintain the technical knowledge databases
- Create check tools and workarounds for customers’ issues
- Create supportability and analysis tools for customer use
SKILLS AND COMPETENCIES:
- An early adopter mindset and the ability to thrive in a changing environment
- Strong collaboration skills and a flexible approach to working in teams
- Bias toward action, initiative and a focus on business strategies
- Systematic, communicative, and creative focus
- Excellent customer focus & English communication skills (oral and written)
- Enjoy and derive satisfaction from communicating with customers
- Strong ability to capture a complete and accurate problem/symptom description of reported issues
- Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions
WORK EXPERIENCE:
- Experience working with customers is desirable
- Previous internship experience would be an asset
- Relevant work experience in an IT related consulting/support/development role
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