Key Responsibilities:
Lead, mentor, and develop the DTC Finance Operations team to deliver against SLAs and KPIs, ensuring operational efficiency and high-quality service delivery.
- Oversee the accurate execution of accounting activities, including bank statement posting, account reconciliations, inventory accounting, and period-end closings.
- Ensure robust financial controls and compliance with adidas Accounting Manual, Group policies, and local statutory requirements.
- Monitor and manage interfaces between finance systems, identifying discrepancies and driving resolutions with IT and relevant stakeholders.
- Act as the key escalation point for complex queries from markets, customer service teams, and other internal partners.
- Drive the continuous improvement of DTC finance processes, leveraging automation, analytics, and best practices.
- Collaborate with cross-functional teams including IT, DTC GPO, local market finance, and the GBS leadership team to enhance DTC channel performance.
- Support the stabilization, enhancement, and optimization of new system implementations (e.g., SAP, OmniHub).
- Provide insights on product and financial performance through data analysis, reporting, and storytelling to management.
- Represent Finance Operations in governance forums, projects, and transformation initiatives related to DTC.
- Ensure accurate documentation, standard operating procedures (SOPs), and knowledge transfer within the team.
Key Relationships:
- Market Finance Teams
- GBS DTC Leadership & Process Owners
- DTC Global Process Ownership (GPO) Team
- Retail & eCommerce Teams
- Customer Service & Operations
- adidas IT and Product Teams
- Other GBS Streams
Knowledge, Skills and Abilities:
- Strong accounting and finance knowledge with understanding of DTC business models.
- Demonstrated leadership experience with a track record of developing and motivating teams.
- Proficient in SAP and related finance systems; experience with S4 and OmniHub is a plus.
- Analytical mindset with strong problem-solving skills and ability to handle large data sets.
- Excellent communication skills (verbal and written) with the ability to influence stakeholders across levels.
- Customer-oriented approach with a proactive, impact-driven mindset.
- Experience in shared services or multinational environments is an advantage.
- Growth mindset with curiosity and willingness to drive transformation and continuous improvement.
Education and Experience:
- University degree in Finance, Accounting, Business Administration, or equivalent.
- 10+ years of relevant work experience in Finance, with at least 2-3 years in a leadership role in DTC operations or similar environments.
- Experience in leading teams within a Shared Service Centre is highly desirable.