Your Role and ResponsibilitiesAs Senior Service Associate – Compensation & Benefits, you will be supporting in designing, implementing, and ongoing evaluation of the organization’s compensation and benefits programs, including base pay, incentive pay, health and welfare benefits, and retirement benefits.- You are expected to keep abreast with the market and labor law knowledge particularly in relation to benefits and pay
- Ensure compensation practices are in compliance with current laws and regulations
- Provide recommendation for fixation of Compensation at the time of hiring
- Ensure effective management and maintenance of HR Records.
- Ensure proper implementation and completion of the process including Half Yearly and Annual Reviews within the business as per the guidelines for all employees
- Timely issuance of Annual increment , Incentive and promotion Letters for employees
- Amendment of existing policies, processes and guidelines.
- Communication of Policies processes and guidelines to employees
- Support C&B leader in establishing guidelines, standards and processes across the organization and ensure an effective and efficient way of operating HR
- Assist the implementation of company programs, procedure, methods and practices
- Develop a good understanding of HR processes and tools through active collaboration with business SME’s
Required Technical and Professional Expertise
- 3-5 years’ experience in managing Compensation and Benefits for any International IT / ITES Company
- Good communication skills in English both oral & written
- Should be abreast with latest Compensation & Benefits concepts, practices, and technology trends
- Strong knowledge of MS Excel and MS Word
- Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
- Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
- Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
- Proven experience in People management will be an added advantage.
- Must have the ability to resolve difficult customer service issues
- High degree of numeracy skills with meticulous attention to details Team work – the ability to work well within the team is key to this role
Preferred Technical and Professional Expertise
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Enhance technical skills by attending educational workshops, reviewing publications etc.