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IBM Senior Process Analyst-C & B 
India, Karnataka, Bengaluru 
261450975

15.07.2024

Your Role and Responsibilities
As Senior Service Associate – Compensation & Benefits, you will be supporting in designing, implementing, and ongoing evaluation of the organization’s compensation and benefits programs, including base pay, incentive pay, health and welfare benefits, and retirement benefits.
  • You are expected to keep abreast with the market and labor law knowledge particularly in relation to benefits and pay
  • Ensure compensation practices are in compliance with current laws and regulations
  • Provide recommendation for fixation of Compensation at the time of hiring
  • Ensure effective management and maintenance of HR Records.
  • Ensure proper implementation and completion of the process including Half Yearly and Annual Reviews within the business as per the guidelines for all employees
  • Timely issuance of Annual increment , Incentive and promotion Letters for employees
  • Amendment of existing policies, processes and guidelines.
  • Communication of Policies processes and guidelines to employees
  • Support C&B leader in establishing guidelines, standards and processes across the organization and ensure an effective and efficient way of operating HR
  • Assist the implementation of company programs, procedure, methods and practices
  • Develop a good understanding of HR processes and tools through active collaboration with business SME’s


Required Technical and Professional Expertise

  • 3-5 years’ experience in managing Compensation and Benefits for any International IT / ITES Company
  • Good communication skills in English both oral & written
  • Should be abreast with latest Compensation & Benefits concepts, practices, and technology trends
  • Strong knowledge of MS Excel and MS Word
  • Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
  • Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
  • Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
  • Excellent Customer Service skills – ability to communicate to all people at all levels within the organization.
  • Proven experience in People management will be an added advantage.
  • Must have the ability to resolve difficult customer service issues
  • High degree of numeracy skills with meticulous attention to details Team work – the ability to work well within the team is key to this role


Preferred Technical and Professional Expertise

  • Ambitious individual who can work under their own direction towards agreed targets/goals.
  • Ability to work under tight timelines and have been part of change management initiatives.
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Enhance technical skills by attending educational workshops, reviewing publications etc.