Job DescriptionEssential Responsibilities
- Uses skills in post market product surveillance to handle complaints and support efforts for regulatory reporting and establishing appropriate corrective and preventive actions for the safe and effective use of GE Healthcare (GEHC) products.
- Key contributor as part of a complaint handling unit
- Identifying complaints that represent further regulatory evaluation
- Resolves issues using established procedures. Consults People Leader or more senior team members for issues outside of defined parameters.
- Collaborates with others to solve issues. Develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
- Handles simple data entry work requiring face value check and correction.
- Continuously working to improve the process
Qualifications/Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in a Quality or Regulatory Assurance related field), OR Associate's Degree with 4 years of experience in a Quality or Regulatory Assurance related field.
Desired Characteristics
- Excellent interpersonal, organizational, and influencing skills
- Familiar with 21CFR Part 820 and 803 (MDR)
- Ability to respectfully communicate and collaborate with team members and customers
- Ability to work independently & in a team setting
- Excellent verbal, written, and presentation skills with the ability to communicate business issues clearly
- At least 1-year experience in medical device or pharmaceutical industry in an Engineering, Quality or Regulatory related role
- Familiarity with the application of medical device as it relates to patient safety
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.