Cisco Technical Writer Cisco Networking 

India, Karnataka, Bengaluru 

25861809

What You’ll DoAs a technical writer (3-7 years’ experience) at Cisco, you will:

· Make complex concepts, workflows, and tasks easily comprehendible and appealing to diverse audiences.

· Push the envelope on developing engaging content for a variety of audiences - from end users to network administrators to developers.

· Acquire a deep understanding of the product - not just how it works, but why it matters to the people using it.

· Serve as the voice of users when collaborating with engineering, product management, and technical marketing teams.

· Research, create, and revise technical content according to established standards/processes/guidelines.

· Suggest changes that will benefit writers, extended teams, or customers.

· Serve as a lead writer of small-sized projects.

· Help new writers learn processes and tools.

· Participate in product/project team meetings. Represent the business unit at commit meetings for assigned projects.

· Carve out focused time to work on research, proofs of concept, and other initiatives.

· Contribute actively to projects involving online help systems, usability, analytics, automation, visual content, and Generative AI.

Who You Are

You will have a successful career as a writer at Cisco if you have:

• Excellent writing skills.

• An in-depth understanding of technical writing principles.

• Experience with CLI documentation.

• Some understanding of networking technology.

• Proficiency in content structures, content management systems, content source management techniques/mechanisms such as reuse and single sourcing, and content inventory and governance.

• Exposure to niche areas like user experience, analytics, automation, visual content, and augmented reality.

· Creativity and critical thinking skills to solve customer problems.

• The aptitude and drive to learn new products, technology, and tools.

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)