Leading & Scaling the Continuous Improvement & Training Team
- Directly manage a multi-disciplinary team of product managers, solution architects, and technical trainers.
- Foster a culture of innovation, collaboration, and continuous learning across all functions.
- Develop and execute a strategy to scale partner and customer enablement through formal training, automation, and process optimization.
Driving Training & Enablement Excellence
- Collaborate with curriculum developers and instructional designers to ensure formal Instructor-Led Training (ILT) programs are current and aligned with Wiz’s evolving products and security landscape.
- Measure effectiveness of Instructor-Led Training (ILT) programs ensuring customers and partners are achieving their desired outcomes.
- Partner with internal teams to enhance training experiences using AI-driven automation, hands-on labs, and interactive learning techniques.
Embedding Continuous Improvement in Partner Success & Services
- Implement and refine feedback loops that gather insights from partners, customers, and internal teams to drive improvement.
- Leverage AI and automation tools to streamline training content creation, operational processes, and service delivery.
- Work cross-functionally to identify efficiency gaps and implement solutions that improve customer and partner outcomes.
Strategic Leadership & Cross-Functional Collaboration
- Align team efforts with business priorities , ensuring training and continuous improvement initiatives drive measurable impact.
- Collaborate with Sales, Support, Technical Success, and Partner & Channel teams to ensure alignment between enablement efforts and customer needs.
- Serve as a key advocate for scalability, automation, and data-driven decision-making within Partner Success & Services.
WHAT YOU'LL BRING
- 8+ years of combined experience in Professional Services and Education roles focused on cloud-native software development and infrastructure.
- Proven ability to lead cross-functional teams , balancing product strategy, engineering, and training disciplines.
- Experience with Instructor-Led Training (ILT) programs , including curriculum development, instructional design, and certification programs.
- Background in cloud-native technologies (Kubernetes, DevOps, security best practices) with a strong understanding of technical enablement.
- Strong analytical skills— data-driven decision-making is at the core of your leadership approach.
- Familiarity with AI, automation, and cloud-native engineering to enhance training and operational efficiency.
Leadership & Cultural Fit
- You lead with empathy and vision —motivating a diverse team to achieve ambitious goals.
- You thrive in ambiguity —navigating fast-changing environments while staying focused on long-term strategy.
- You champion continuous improvement —always looking for ways to optimize, scale, and innovate.
- You believe in collaboration —cross-functional teamwork is essential to your success.
- You empower others —mentoring and developing talent is something you genuinely enjoy.
