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JPMorgan Senior Client Service Account Associate - Letters Credit 
United States, Florida, Tampa 
257336931

09.09.2025

Job responsibilities

  • Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
  • Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
  • Ensures successful collaboration across teams and stakeholders
  • Identifies and mitigates issues to execute a book of work while escalating issues as necessary
  • Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
  • Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise

  • Experience leading teams of technologists

  • Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives

  • Experience with hiring, developing, and recognizing talent

  • In-depth knowledge of the services industry and their IT systems

  • Practical cloud native experience

  • Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

  • Expertise in Java, Spring Core, Spring Boot, REST APIs, and REACT.

  • Proficiency in Object-Oriented Design (OOD) and Test Driven Development (TTD), with hands-on experience in test automation frameworks like Junit, Mockito, and Cucumber.

  • Familiarity with log/metric collection and monitoring technologies like ELK stack, Prometheus, Grafana, AppDynamics, and Splunk.

Preferred qualifications, capabilities, and skills

  • Experience working at code level