JPMorgan Commercial Real Estate Operations Manager- 

United States, Texas, Plano 

254539956

Job Responsibilities:

• Manage and update the loan disbursement program for portfolio activities.
• Verify and approve daily transactions on an exception basis.
• Coordinate and assign new loan originations.
• Mentor, train, and assist team members.
• Monitor monthly management reports and participate in committee meetings.
• Assist in creating and implementing departmental procedures.
• Identify process improvements and conduct QA/QC reviews.
• Prepare and deliver performance reviews, setting clear expectations.
• Conduct team and one-on-one meetings monthly.
• Prioritize diversity and inclusion initiatives.
• Collaborate with team members to set and pursue career goals.

Required Qualifications, Capabilities, and Skills:

• Knowledge of affordable housing lending.
• Five years of leadership success in a servicing/operations environment.
• Thorough knowledge of bank policies, loan structures, and risk management.
• Advanced analytical, problem-solving, and strategic thinking skills.
• Excellent oral and written communication skills.
• Ability to explain business processes and provide leadership.
• Excellent time management and multitasking abilities.
• Ability to prioritize, meet deadlines, and interpret complex loan documents.
• Experience in coaching and developing a diverse staff.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor’s degree or professional certification.
• Background in construction lending or CRE operations
• Ability to handle difficult situations professionally.
• Experience in project accounting and legal documentation interpretation.
• Strong interpersonal skills, including listening, influencing, and conflict resolution.

This role requires going into the office 5 days a week

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

This position is not eligible for H1B or Sponsorship